PaperNest resources

Help Center

Last updated: 9 October 2026

Find the next step for your account, manuscript, review assignment, or conference.

Account access

Use Sign In for password or Google access and password recovery when needed. Complete verification or profile steps requested by the service. If you can sign in but cannot access a staff workspace, contact your venue administrator about the required role; creating a second account will not grant it.

Authors

Read Author Guidelines, choose the correct journal or conference, and use your author workspace to verify drafts, submitted records, revisions, and next actions. A local form or uploaded file alone is not submission confirmation.

Reviewers

See Reviewer Guidelines for invitations, conflicts, confidentiality, and structured review. Open your reviewer workspace for permitted assignments. Contact the editor or chair before a deadline if you cannot complete a review.

Editors and publishing teams

Use your assigned workspace for screening, reviewer coordination, decisions, revision requests, and production. Check that the correct venue and role are active. Ask your administrator about missing access and use submission-linked messages for permitted editorial correspondence. Publication prerequisites and release decisions remain the responsibility of authorized venue staff.

Conference organizers and participants

Use the Organizer Guide for conference setup and programme planning. Participants should review the event’s own instructions and the Registration, Fees & Refunds page. Submission deadlines, registration deadlines, event dates, and camera-ready windows can differ.

Uploads, saves, and unexpected errors

Keep a copy of your original files. Check the venue’s accepted formats and limits, then verify saved or submitted records in your workspace. If an operation fails, note the exact message, time, page, venue, and submission reference before retrying. Avoid repeated clicks after an uncertain result; first check whether the record already exists.

Privacy, security, and accessibility

Use Data Rights for export or deletion, Security Reporting for unauthorized access, and Accessibility Support when a workflow blocks participation.

Contact support

Include your registered email, role, journal or conference, affected URL, submission or registration reference, the approximate time, and the steps that failed. Add a redacted screenshot or request identifier if available. Do not send passwords, access tokens, confidential reviews, or entire manuscripts in an initial support email. Identify any approaching deadline; only the responsible venue can approve an extension.

Contact

For account or platform assistance, email media.brainfoundation@gmail.com.
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